AGB

Last Updated: February 09, 2026
Website: https://tolodresses.com
Business Name: Tolo Dresses
KVK Number: 67508952
Business Address: Torenstraat 168, 2513BW Den Haag, Netherlands
Email: info@tolodresses.com
Phone: +31 616464661

1. INTRODUCTION

These Terms of Service (“Terms”) govern your access to and use of the Tolo Dresses website, products, and wholesale services.

By accessing, registering, or purchasing from our website, you agree to be legally bound by these Terms.

If you do not agree, you may not access the website or purchase products.

Tolo Dresses operates strictly as a wholesale business-to-business (B2B) supplier. Our services are intended exclusively for registered business customers and not private consumers.

2. BUSINESS ELIGIBILITY

To use our services, you must:

  • Be at least 18 years old
  • Operate a legally registered business
  • Provide valid company and VAT information
  • Submit a wholesale registration application
  • Receive written approval from Tolo Dresses

We reserve the right to approve, reject, or revoke wholesale access at our sole discretion.

3. ACCOUNT REGISTRATION & SECURITY

  • You must provide accurate and complete business information
  • You are responsible for maintaining login confidentiality
  • You accept responsibility for all account activity

We may suspend or terminate accounts for:

  • Fraudulent activity
  • Misuse of wholesale pricing
  • Unauthorized resale practices
  • Violation of these Terms

4. WHOLESALE ACCESS & PRICING

Access to pricing and purchasing is restricted to approved wholesale customers only.

Wholesale pricing may:

  • Vary by customer tier
  • Depend on order volume
  • Be subject to negotiated contracts
  • Change without prior notice

All prices are displayed excluding VAT unless stated otherwise.

Unauthorized sharing or publication of wholesale pricing is strictly prohibited.

5. VAT & TAXATION

Customers within the EU must provide a valid VAT number.

Where applicable, VAT reverse charge rules may apply under EU Directive 2006/112/EC.

Non-EU customers are responsible for import duties, customs clearance, and local taxes.

6. MINIMUM ORDER REQUIREMENTS

Wholesale orders may be subject to:

  • Minimum Order Quantities (MOQ)
  • Pack or bundle purchasing
  • Minimum order values

Orders not meeting wholesale criteria may be canceled or adjusted.

7. PRODUCT INFORMATION & AVAILABILITY

We strive to ensure accuracy in:

  • Product descriptions
  • Colors and images
  • Fabric composition
  • Sizing details

However:

  • Slight color variations may occur
  • Inventory is not guaranteed
  • Products may be discontinued without notice

8. ORDER ACCEPTANCE

We reserve the right to:

  • Refuse or cancel orders
  • Limit quantities
  • Restrict sales by region
  • Cancel suspicious transactions

If payment has been made, you will be notified regarding refund or resolution.

9. PAYMENT TERMS

Accepted payment methods may include:

  • Bank transfer
  • Manual invoice
  • Approved payment gateways

Orders will not be processed until payment is confirmed unless credit terms are agreed in writing.

Late payments may result in:

  • Order delays
  • Account suspension
  • Interest charges permitted by Dutch law

10. RETENTION OF TITLE

All goods remain the property of Tolo Dresses until full payment has been received.

We reserve the right to reclaim goods in cases of non-payment or insolvency.

11. SHIPPING & DELIVERY

Shipping is handled via third-party carriers (e.g., DHL, UPS, freight partners).

Delivery timelines are estimates and not guaranteed.

We are not liable for delays caused by:

  • Customs clearance
  • Carrier disruptions
  • Force majeure events

Risk transfers to the buyer upon dispatch unless agreed otherwise.

12. NO RETURNS & NO REFUNDS

Due to the wholesale nature of our business:

  • All sales are final
  • No returns are accepted
  • No refunds are issued

Exceptions apply only for:

  • Manufacturing defects
  • Incorrect items shipped
  • Transit damage

Claims must be submitted within 48 hours of delivery with photographic evidence.

13. EU CONSUMER LAW EXCLUSION

As a B2B wholesale supplier, EU consumer protection laws — including the 14-day cooling-off period — do not apply.

14. INTELLECTUAL PROPERTY RIGHTS

All content is owned by Tolo Dresses, including:

  • Dress designs
  • Product images
  • Catalogs
  • Brand assets
  • Logos and graphics

Strictly prohibited:

  • Copying designs
  • Manufacturing replicas
  • Using our media for resale
  • White-labeling our products

Legal action will be pursued for IP violations.

15. RESALE RESPONSIBILITY

Wholesale buyers are solely responsible for compliance with local resale laws, labeling regulations, and consumer safety requirements in their markets.

16. WEBSITE USE RESTRICTIONS

You agree not to:

  • Attempt unauthorized access
  • Scrape product data
  • Download images in bulk
  • Reverse engineer site functionality
  • Disrupt website operations

17. THIRD-PARTY SERVICES

Our store operates on Shopify and integrated applications.

We are not liable for:

  • Platform outages
  • App failures
  • External data breaches

18. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Tolo Dresses shall not be liable for:

  • Indirect damages
  • Loss of profits
  • Business interruption
  • Data loss

Total liability shall not exceed the order value in dispute.

19. INDEMNIFICATION

You agree to indemnify and hold harmless Tolo Dresses from claims arising from:

  • Product misuse
  • Breach of Terms
  • IP infringement
  • Illegal resale practices

20. PRIVACY & GDPR

Your data is processed in accordance with our Privacy Policy and the General Data Protection Regulation (GDPR).

21. FORCE MAJEURE

We are not liable for failure or delay caused by events beyond our control, including natural disasters, war, pandemics, strikes, or logistics disruptions.

22. MODIFICATIONS TO TERMS

We reserve the right to update these Terms at any time.

Continued use of the website constitutes acceptance of revised Terms.

23. TERMINATION

We may suspend or terminate access if:

  • Terms are violated
  • Fraud is suspected
  • Business legitimacy cannot be verified

24. GOVERNING LAW

These Terms are governed by the laws of the Netherlands.

All disputes shall be subject to the jurisdiction of Dutch courts.

25. CONTACT INFORMATION

Tolo Dresses
Torenstraat 168
2513BW Den Haag
Netherlands

Email: [info@tolodresses.com](mailto:info@tolodresses.com)
Phone: +31 616464661

By using our website, you confirm that you have read, understood, and agreed to these Terms of Service.